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Privacy Policy

Last Updated: 7 August 2026

This Privacy Policy explains how Padhai Practice (“Padhai Practice”, “we”, “us”, or “our”) collects, uses, stores, protects, and otherwise processes personal data when you access or use our website, applications, educational resources, tests, practice tools, and related services (collectively, the “Services”).

We respect your privacy and are committed to handling personal data responsibly and in accordance with applicable Indian data-protection and privacy laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and rules made thereunder, as applicable.

By using Padhai Practice, you acknowledge this Privacy Policy. Where consent is required under applicable law, we will obtain the required consent before processing the relevant personal data.

1. Who We Are

Padhai Practice is an educational platform providing learning, practice, assessment, revision, and educational-support services for students and educators.

For questions concerning this Privacy Policy or personal-data processing, you may contact us using the contact information provided at the end of this Policy.

Padhai Practice
Website: padhaipractice.com
Privacy/Support Email: support4padhai@gmail.com

2. Personal Data We Collect

Depending on how you use Padhai Practice, we may collect the following categories of personal data.

A. Information You Provide During Registration

When you create an account, we may collect:

  • Full name
  • Class/grade
  • Educational board
  • Mobile number
  • Email address
  • State, if provided
  • City, if provided
  • Account authentication information
  • Consent and preference information

Some information may be optional, while other information may be necessary to create and operate your account.

B. Learning and Assessment Data

When you use our educational Services, we may collect information such as:

  • Questions attempted
  • Answers submitted
  • Correct and incorrect answers
  • Test scores
  • Test completion information
  • Subjects studied
  • Chapters attempted
  • Practice history
  • Mock-test results
  • Revision activity
  • Study-session information
  • Learning progress
  • Performance trends

This information may be used to provide personalized educational features.

C. Technical and Usage Information

When you access the Services, we may collect limited technical or usage information, which may include:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Login information
  • Date and time of activity
  • Pages or features accessed
  • Error and diagnostic information
  • Security-related information

We use this information primarily to operate, secure, maintain, and improve our Services.

3. Why We Collect Personal Data

We collect and process personal data for specific purposes, including:

Account Creation and Authentication

We use your name, mobile number, email address, class, and other registration information to:

  • create your account;
  • verify your identity;
  • provide OTP-based authentication;
  • maintain your account; and
  • provide account-related support.

Providing Educational Services

We use learning information to:

  • provide tests and practice questions;
  • record test attempts;
  • calculate scores;
  • show performance reports;
  • track learning progress;
  • identify topics or chapters requiring additional practice; and
  • provide relevant educational resources.

Personalization

Padhai Practice may analyse your learning activity to provide personalized educational recommendations.

For example, if your performance indicates difficulty with a particular chapter, the platform may recommend additional questions, revision material, or practice for that chapter.

This processing is intended to improve the educational usefulness of the Services.

Service Communications

We may use your contact information to send communications necessary to operate your account, such as:

  • OTPs;
  • account-verification messages;
  • security notifications;
  • important service announcements;
  • test-related notifications; and
  • other essential account communications.

Marketing Communications

Where required by applicable law, we will obtain separate consent before sending promotional communications.

These may include information about new educational features, courses or study programs, tests, offers, events, educational campaigns, and other Padhai Practice services.

You may withdraw applicable marketing consent at any time.

4. Children's Personal Data

Padhai Practice may be used by students who are under 18 years of age.

We recognize that children require additional privacy protection.

Where applicable law requires verifiable parental or lawful-guardian consent before processing a child's personal data, Padhai Practice will obtain and verify such consent using an appropriate mechanism.

We will not knowingly process children's personal data in a manner prohibited by applicable law.

Parents or lawful guardians may contact us regarding the personal data of a child under their responsibility and may exercise rights available under applicable law.

If you are a parent or lawful guardian and believe that a child has provided personal data to Padhai Practice without the required consent, please contact us using the details provided in this Privacy Policy.

5. Educational Analytics and Personalization

Padhai Practice may analyse learning activity to generate educational insights.

For example, our systems may identify:

  • frequently incorrect questions;
  • chapters where additional practice may be useful;
  • subjects requiring revision;
  • changes in test performance;
  • practice frequency; and
  • areas where additional educational resources may be helpful.

These insights are used to improve the student's learning experience.

Educational analytics are not intended to make decisions about a student unrelated to the provision of our educational Services.

6. How We Use Cookies and Similar Technologies

Padhai Practice may use cookies or similar technologies for purposes such as:

  • maintaining login sessions;
  • remembering preferences;
  • improving website functionality;
  • security;
  • understanding website usage; and
  • improving our Services.

Where required by applicable law, we will provide appropriate information and obtain consent for cookies or similar technologies that require consent.

7. When We Share Personal Data

We do not sell personal data as a source of revenue.

We may share or provide access to personal data where reasonably necessary for operating the Services, including with trusted service providers such as:

  • hosting and infrastructure providers;
  • authentication and OTP providers;
  • communication providers;
  • payment processors;
  • analytics or technical-service providers;
  • security providers; and
  • other technology providers supporting Padhai Practice.

Such providers may process personal data only for the purposes for which they have been engaged, subject to applicable contractual and legal requirements.

We may also disclose information where required by applicable law, legal process, court order, or a lawful request from a competent authority.

8. We Do Not Sell Personal Data

Padhai Practice does not sell users' personal data as a commercial product.

We may use aggregated or anonymized information, where appropriate, to understand usage patterns, improve educational products, measure platform performance, or conduct legitimate business and educational analysis.

Where information is anonymized so that it cannot reasonably be associated with an identifiable individual, it may no longer constitute personal data under applicable law.

9. Data Security

We take reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Security measures may include:

  • access controls;
  • authentication mechanisms;
  • secure server infrastructure;
  • encryption or secure transmission where appropriate;
  • monitoring and logging;
  • restricted administrative access; and
  • security updates and maintenance.

However, no internet-based system can be guaranteed to be completely secure.

If a personal-data breach occurs, Padhai Practice will take steps required by applicable law, including applicable notification and remedial measures.

10. Data Retention

We retain personal data only for as long as reasonably necessary to:

  • provide the Services;
  • maintain accounts;
  • provide learning history;
  • comply with legal obligations;
  • resolve disputes;
  • prevent fraud or misuse;
  • maintain security; or
  • fulfil other lawful purposes.

When personal data is no longer required for a lawful purpose, we will take appropriate steps to delete or anonymize it, subject to applicable legal or regulatory requirements.

Different categories of information may therefore be retained for different periods.

11. Your Rights

Subject to applicable law and any applicable conditions or limitations, users may have rights relating to their personal data, including rights to:

  • obtain information about processing of personal data;
  • request access to personal data;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of personal data where applicable;
  • withdraw consent where processing is based on consent;
  • raise grievances regarding processing of personal data; and
  • exercise other rights provided under applicable law.

Parents or lawful guardians may have rights concerning the personal data of a child where provided by applicable law.

To exercise an applicable right, contact us using the details provided below.

12. Withdrawal of Consent

Where we process personal data based on consent, you may withdraw that consent in accordance with applicable law.

Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

After withdrawal, certain features or Services may no longer be available where the relevant personal data is necessary to provide them.

For marketing communications, you may use the unsubscribe or opt-out mechanism included in the communication or contact us directly.

13. Accuracy of Personal Data

We encourage users to provide accurate and current information.

If your personal information changes or you identify an error, you may request correction or update of the relevant information.

14. Parent and Guardian Requests

A parent or lawful guardian may contact Padhai Practice regarding a child's personal data.

To protect the privacy and security of users, we may require appropriate information or verification before responding to requests involving another person's account or personal data.

Where applicable law requires verifiable parental or guardian authorization, we will follow the applicable verification process.

15. Third-Party Links and Services

The Padhai Practice Services may contain links to third-party websites, applications, or services.

This Privacy Policy does not apply to the privacy practices of third parties that Padhai Practice does not control.

Users should review the privacy policies of third-party services before providing personal data to them.

16. Payments

If Padhai Practice provides paid Services, payment transactions may be processed by third-party payment providers.

Payment providers may collect and process payment information according to their own privacy policies and applicable laws.

Padhai Practice may receive transaction-related information necessary to confirm and manage payments but does not necessarily receive or store complete payment-card information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, data practices, applicable law, or regulatory requirements.

The updated Policy will be published on the Padhai Practice website with a revised “Last Updated” date.

Where required by applicable law, we will provide appropriate notice or obtain consent for material changes.

18. Grievance Redressal

If you have a concern, complaint, or question regarding the processing of your personal data, you may contact Padhai Practice using the contact information below.

We will review and address grievances in accordance with applicable law and our applicable grievance-handling procedures.

Grievance/Privacy Contact:
Padhai Practice
Email: support4padhai@gmail.com

If applicable law requires appointment of a specific Data Protection Officer or other designated person, the relevant contact details will be published here.

19. Contact Us

For privacy-related questions, requests, or concerns:

Padhai Practice
Website: padhaipractice.com
Email: support4padhai@gmail.com

Please include sufficient information in your request for us to understand and verify the request while protecting account security.

Your Acknowledgement
By using Padhai Practice, you acknowledge that you have read this Privacy Policy. Where consent is required under applicable law, Padhai Practice will rely on the applicable consent mechanism before processing personal data for the relevant purpose.

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